Salesforce Ninja: An Elite Blog about Salesforce.com

It was a Tuesday afternoon, and I had just finished a grueling design authority session when I smelled something foul. My poker-trained eyes spotted a tell on my toddler's face: He was about to soil his pants. I then ran behind my toddler, begging him to use the toilet. Trying various methods of persuasion, I begged him to use the toilet. This scene was familiar in our house ever since my partner and I began training him to use the toilet. He giggled, darting around like it was a game of tag. As I finally caught up to him and we triumphantly reached the bathroom, I realized this chaotic scene had uncanny parallels to change management in the workplace. It's not the act in itself but the various persuasion techniques and changing behavior embedded in my toddler's whole life. Here are some of the lessons my toddler taught me in change management. Change Takes Time Just as toddlers need time to adjust to potty use, employees and team members need time to adapt to changes. ...

Photo by Direct Media on StockSnap It was a general catchup meeting with a stakeholder, we discussed about the health of their salesforce, about how different teams are doing and then the stakeholder mentioned something that made my ears standup, "We have audited our instances and turns out we have 5 Salesforce Org, what do you think is ideal?" A deep breath. This question has come up more than once: the bigger the organization, the more complex the question gets; we discussed the health of their salesforce and how different teams are doing, and then the stakeholder mentioned something that made my ears stand, "We have audited our instances and it. Many years ago, I was asked to look into an client with close to 8 Salesforce instances. One was just there to work on Ncino, and the rest were customized by different regions according to their needs. But when we analyzed the business model of all the regions, they were doing the exact same thing with different configurati...

Photo by Startup Stock Photos on Stocksnap.io The environment was tense and nerve-wracking. Freshly dry-cleaned suit, neatly creased pants and lightly gelled hair, everything I could prepare for a new job was engineered for perfection. I even had a brand new ball pen with a brand of the technology I was here to consult about. The funny thing about the pen last evening: I travelled one and a half hours on the sweaty London Tube, battling my fear of bed bugs. As I said, I had everything engineered to perfection. I was eager to impress my clients with my skills, but also aware that I could quickly end up in the doghouse. I approached the challenge with the same confidence level as a penguin in a tuxedo - not exactly built for success, but willing to waddle forward anyway. I was the 21st team member; the last twenty filled multiple positions across the development spectrum. The project template was nothing new; Someone sold the idea of twenty people at different levels to the client. They...

The warm aroma of freshly brewed coffee fills the air, and as I take my first sip, I can't help but feel a sense of calm wash over me. The world outside is still and quiet, as if it's holding its breath, waiting for the hustle and bustle of the week to begin. You take a moment to reflect on the past week and set intentions for the weekend ahead while enjoying your coffee. It's a small yet meaningful ritual that sets the tone for the rest of your day. It's Friday after all. A fellow developer had recently commented, "Why do I need to know about maps and sets? Flows will do most of the job for us..." Why must we study programming fundamentals when we have a very powerful platform like salesforce focused on less or no code? And that is where the sip of beautiful coffee mingled on the tongue, and an answer came to the fore. We get so many good coffee machines in the market, then why do we need to learn how to make filter coffee? We get amazing pod machines, profes...